We are very lucky, because ...

We are very fortunate, because this specially introduced in the state of pharmacy position, we found a man ideally suited for such work - says Inna. - Tatiana Dronov not just a fine guided almost all the range of our pharmacy is able to find common ground with his grandmother, retired, and with young people, and with the doctors (in her duties also include conducting informational meetings with experts nearby clinics), but that is important too, has a real talent for sales-manager. It throughout the day holds in the pharmacy community meetings, responding to their questions, gives (in the framework of its competence) recommendations for the use of certain drugs. But people already know her, and many come several times. If we speak about the economic performance of the case, then just a few months of its work volume of sales increased by about 150 thousand rubles. The second important factor contributing to the competitiveness of Pharmacy, was to create a system of personnel motivation. Without revealing details, Inna explained that each employee Novo-Peredelkino, ranging from cleaning and finishing with the director, receives a salary, depending on the overall performance of the pharmacy for the month. The only exception - its employees first table whose remuneration depends on the specific sales figures. Of course, the implemented such an approach is not immediately - for example, at first, someone did not like the idea that a colleague in the same post can earn more ... Over time, however, everything changed, and now the pharmacy is not a situation where a visitor is waiting patiently at the window until the pharmacist has finished discussing the vicissitudes of scanned with a colleague on the eve of the series. Employees are accustomed to the idea of ??direct wage rates depending on the results of their work - and ultimately the level of earnings of employees in this relatively small pharmacy was higher than that of other pharmacy staff supermarkets or large metropolitan networks. In early October, we celebrated her first round date and are quite satisfied with the results - the director of pharmacy. - Of course, you always want to achieve something bigger, but I'm not in favor of decisive experiments in such specific areas as drug provision. Interests of the population must be clearly in the first place, but you can not do enough to maintain profitability of most pharmacies - because there are working people who need to feed their families. So far I know of no examples where the revolution in our country approaches to pharmaceutical business (such as pharmacies or self-notorious "pharmacy on wheels") allows to achieve a breakthrough in one of these ways: suffering or quality of service, or commercial interests. Therefore, without abandoning the new and modern ideas in principle, we use them we will put it mildly, very, very carefully.